LWK Policies

(For all training, nutrition coaching, online programming, and events)

Overview

These policies apply to all services provided by Liftin With Kristin LLC (“LWK”), including in-person training, online programming, nutrition coaching, and free or paid events. By participating in any service, you agree to these policies.

Payments & Refunds

All services, programs, and events are paid in advance through secure online processors.
Payment details and rates are outlined individually in your coaching agreement at signup.

Refunds

All payments are non-refundable, including unused sessions or non-participation, unless otherwise stated for a specific promotion. Note: Events that are free still require a liability waiver.

Training Sessions

  • 24-hour notice is required to cancel or reschedule a session.

  • Late cancels and no-shows are forfeited or charged in full.

  • Sessions do not roll over into future billing cycles.

  • Make-up session allowances are outlined in the client’s service agreement.

Trainer Cancellations

If LWK cancels with less than 24 hours’ notice, a complimentary reschedule or credit will be provided.

Program/Service Cancellations

To cancel ongoing monthly services (training, programming, or nutrition coaching), a 30-day written email notice is required.

Online Programming & Nutrition Policies

  • Online programming access is available only while the subscription is active.

  • Nutrition coaching provides educational, habit-based guidance—not medical or clinical nutrition therapy.

  • Weekly check-ins are expected to support progress but are not refundable if missed.

Events, Pop-Ups & Workshops (Free + Paid)

  • Registration may be required for free or paid events.

  • Paid event fees are non-refundable.

  • Events may be modified, moved, or rescheduled due to weather or safety.

  • All participants (free or paid) must sign LWK’s Liability Waiver, which includes Media Consent.

  • Participants may opt out of media use by notifying LWK in writing before the event.

Health, Safety & Participation

  • All clients must disclose injuries, limitations, or medical conditions.

  • LWK may adjust or pause services if safety concerns arise.

  • Participation in fitness activities is voluntary and at your own risk.

Liability Waiver (Summary)

Before participating in any service or event, all clients must complete the official LWK Liability Waiver, which includes:

  • assumption of risk,

  • release of liability,

  • emergency/medical acknowledgment,

  • and media consent.

The full waiver is provided privately at registration or onboarding.

Communication

Official communication and cancellation notices must be sent to:
liftinwithkristin@gmail.com

General responses typically occur within 24–48 business hours.

Intellectual Property

All workout programs, materials, videos, and resources are the property of Liftin With Kristin LLC and may not be copied or shared without written permission.

Privacy Summary

LWK collects only the information needed to provide coaching, scheduling, and communication. Your information is never sold or shared. Email, text, and app communication may not be encrypted (LWK is not HIPAA-covered).

Policy Updates

LWK may modify these policies at any time. The most current version will always appear on this page.

Contact:

  • Liftin With Kristin LLC

  • liftinwithkristin@gmail.com